General Sleep provides worldwide shipping.  If your country is not listed when checking out please email us at hello@generalsleepstore and we can assist you. 

All items are sent from Auckland, New Zealand with a processing period of 2-3 days before dispatch.  Tracking details will be emailed once your order has been collected by our courier company. 

A signature on delivery is required to make sure you receive your General Sleep purchase safe and sound.   If you are out, a collection card will be left – please note any additional fees incurred due to delivery refusal or multiple failed attempts are your responsibility.


Shipping Rates:

New Zealand

$10 on all orders

2-3 business days



$25 on all orders

3-4 business days


United Kingdom

$39 on all orders

5-7 business days


Rest of the world

$30 on all other orders

4-5 business days


International Customs, Fees and Taxes:

For orders outside of New Zealand, there may be duties and taxes that are payable upon your order arriving in your country.  Unfortunately, we have no control over these charges and are unable to estimate the amount your order will incur.  For additional information, please contact your local customs office.

For Australia, orders with a value over $1000 AUD will be liable for duties and taxes.